Terms and Conditions of use relating to Alexius.hu

Introduction

Please read this terms and conditions very carefully. These terms and conditions apply to your use of any services, or the use of the site itself (including without limitation to the site https://alexius.hu/ (hereinafter the “Site”)). If you do not wish to be bound by these terms and conditions then you should not access or use any of the services or the site itself. Access or use of any of the services shall be considered as your acceptance of these terms and conditions.

This text presents the general contracting conditions that will govern the online contracting procedure offered by Promocio (UK) Ltd. Magyarországi Fióktelep (hereinafter “Service provider”), located in Hungary.

Identification of the Parties

This contract is offered by Promocio (UK) Ltd. Magyarországi Fióktelep with tax identification number HU 25745272, located in Budapest (1141 Budapest, Mogyoródi út 111. Hungary) and registered with company number: 01-17-001025. If you wish to contact Promocio (UK) Ltd. Magyarországi Fióktelep, our email address is: contact@alexius.hu

The User (hereinafter: „User”) is the purchaser of the tickets to tourist products offered on the website (hereinafter “Products”) for use in Budapest. Users must be 18 years of age or older and be fully capable of entering into a binding contract.

Products

Products are tickets of tourist products sold electronically on the Site by Service provider.

When a product is purchased tickets are sent to the User’s mailbox.

Tickets are issued per person.

Price

The products show the final full price including applicable VAT.

We make great effort to offer precise and complete information on the product.

Prices are subject to change without prior notice.

Payment methods

Users can pay for tickets by credit card or PayPal.

Till the User pays the price the product remains in the ownership of the Service Provider

Refunds

Since the service involves leisure activities, the User does not have the right to cancel the contract.

The products are not refundable under any conditions, including lack of use.

Service provider reserves the right to change the itinerary or reschedule the program at any time without notice. Any changes will not give anyone the right to a refund of any kind.

In the event that Service provider is unable to provide a service because of circumstances within its control, User shall be entitled to a full or partial refund of the price of your ticket. Any application for a refund must be made in writing to contact@alexius.hu. Please attach your ticket to your email. However, Service Provider shall not be in breach of these terms and conditions, nor shall it be liable, for delay in performing, or failure to perform, any of the Services if such delay or failure results from events, circumstances or causes beyond its reasonable control.

Service

Users can tell their order number to the guide in order to participate in the tour. The guide will have a list of attendees of that tour.

Children must be accompanied by an adult at all times. Children under 10 may travel for free if accompanied by a dedicated adult (1 adult: 1 child).

The consumption of alcohol is prohibited during the Services at all times.

Service provider reserves the right to refuse the participation of drunk or misbehaving Users in the services. The guide can act in the name of Service provider and can refuse the participation of any attendee that is drunk or misbehaving.

Complaints

If the User has any complaints can write to us to contact@alexius.hu.

Privacy policy – data protection

All of the data in our custody are handled and processed in compliance with legal requirements, following the EU General Data Protection Regulation (GDPR) and rely on technical measures to ensure their confidentiality.

We inform you, and you (the User) expressly agree, that your personal data that you provide to us and those data resulting from your relationship with us during contracting will be included in a file controlled by the Service Provider for the following purposes:

-To enable the maintenance of your purchase and to provide the services contracted.

– If a User gives us the personal information of a third party, or does so in the future, the User agrees to have informed said party and to have received their consent pursuant to the conditions presented herein.

– Forwarding of data: Your data may be processed and/or provided to third parties in compliance with legal and/or contractual obligations that may apply.

Your data is processed to the following third parties:

1, local guide that is leading the group

2, our website’s hosting provider

3, if you wish to participate in one of our tours where tickets are sold online (https://alexius.hu/choose-your-tour/) your e-mail address is processed to PayPal. During the contract procedure you will be asked for your credit card information, which will be reported directly to the financial institution that handles the payment. This information is not accessible to Service Provider.

You can exercise your rights to access, correct, delete or oppose the processing of your data by writing to Promocio (UK) Ltd. Magyarországi Fióktelep with tax identification number HU 25745272, located in Budapest (1141 Budapest, Mogyoródi út 111. Hungary or you can e-mail us at contact@alexius.hu.

Pursuant to the foregoing, it is assumed that if you provide us with your information, you expressly authorize us to process it as described above.

Intellectual property

All intellectual property on the Site and all rights in any information which appears in any of the Platforms (including the screen displays, e-mails sent, the content, the text, graphics and look and feel of any of the Platforms) belongs to the Service Provider. All trademarks, service marks, company names or logos are the property of their respective holders. Any use by you of these marks, names and logos may constitute an infringement of the holders’ rights.

Cookies

The Site uses cookies to distinguish you from other Users. This helps us to provide you with a good experience when you browse our website. By continuing to browse the Site, you agree to the use of these cookies.

A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Please note that third party cookies are used on the Site too (including, for example, advertising networks and providers of external services like web traffic analysis services) over which we have no control. These cookies are likely to be analytical/performance measuring cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Site.

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