Frequently asked questions

How many people are in a group?Kincs Eszter2017-12-06T20:22:57+00:00

How many people are in a group?

We limit the number of participants to thirty people. A group of this size is still manageable, everybody has the opportunity to ask questions.

What to wear?Kincs Eszter2017-12-06T19:47:33+00:00

What to wear?

During the walking tour comfortable shoes are higly recommended. If the weather seems to be rainy, please bring your raincoats with you!

How do we find our guide at the meeting point?Kincs Eszter2017-11-25T16:02:42+00:00

How do we find our guide at the meeting point?

Alexius guides are holding a nice red flag with our logo on it. This helps to follow the guide also during the tour.

Why do I receive an invoice after I completed a payment?Kincs Eszter2017-11-25T18:36:12+00:00

Why do I receive an invoice after I completed a payment?

It is mandatory in Hungary that our company sends you an invoice, even if payment is already completed. On the invoice it’s written: “Invoice is paid”, so no further action is needed!

After a completed payment I received many e-mails. Which one I should bring with me to Budapest as confirmation?Kincs Eszter2017-12-06T14:59:59+00:00

After a completed payment I received many e-mails. Which one I should bring with me to Budapest as confirmation?

Once you complete a payment and buy a ticket to one of our tours, you’ll receive 3 e-mails from us. An e-mail that confirms that your order is complete, another that includes your tickets and one with the invoice. At the beginning of the tour your order number will be the reference point. This number is in the confirmation e-mail as well.